Privacy policy

Last updated: October 2026

This Privacy Policy explains how OutLoud Glow ("we," "us," "our") collects, uses and shares your personal information when you visit or buy from our store.

Information we collect

  • Information you give us: your name, email, phone number, shipping and billing address, and order details when you place an order or contact us.
  • Payment information: payments are handled by our payment providers. We do not store your full card details.
  • Device and usage information: when you visit our store, we may automatically collect your IP address, browser type, device type, pages you view, and how you got to our site. We collect this with cookies and similar tools.

How we use your information

  • To process and ship your order and send you order and shipping updates.
  • To answer your questions and give you customer support.
  • To prevent fraud and keep our store safe.
  • To improve our store and our products.
  • To send you marketing emails, only if you agreed to get them. You can unsubscribe at any time with the link in any email.

How we share your information

We only share your information with partners who help us run our store, such as:

  • Shopify, which hosts our store.
  • Payment providers that process your payment.
  • Shipping carriers and fulfillment partners that deliver your order.
  • Analytics and advertising partners that help us understand our traffic and show relevant ads.

We may also share information if the law requires it, or to protect our rights. We do not sell your personal information.

Cookies

Cookies are small files saved on your device. We use them to keep your cart working, remember your settings and understand how visitors use our store. You can block or delete cookies in your browser settings. Some parts of the store may not work without them.

Your rights

Depending on where you live, you may have the right to see, correct, delete or move the personal information we hold about you, or to object to how we use it. To make a request, email us at outloudglowofficial@outlook.com. We may need to confirm who you are first.

How long we keep your information

We keep your order information for as long as we need it for our records, taxes and legal reasons, unless you ask us to delete it and the law allows us to.

Children

Our store is not meant for children under 16. We do not knowingly collect information from children.

Changes

We may update this policy from time to time. The date at the top shows the latest version.

Contact us

Questions about your privacy? Email us at outloudglowofficial@outlook.com.